Business for me is more than doing what I love. I’ve been in a boat repair business for so many years, I lost count right after I lost track how many years my wife and I have been married. One of the main reasons I love doing business is because of the people. The people are what keep this business alive and many of them are great people to have around.
I make sure to build close relationships with the people I serve in my business because business is all about relationships—any business owner will tell you that unless they are an unsuccessful business owner! Relationships are to business just like how gas is to cars and food is to the body. I remember every person I serve in my business. Last year, I helped a lady by the name of Kimra Bettasso who was dropping off her husbands boat for me to take a look at what may be causing the problem. The saying I have is do good, receive good. That saying lived up to the meaning of its words that day.
While working on the boat, Kimra left and returned about 15 minutes later with food. She had brought me lunch! This was a sheer act of kindness and appreciation. It wasn’t extra payment for working on the boat or because she felt like she had to do it. She just wanted to say thank you, and what better way than with food?
Long story short to bring this to a close, I got the boat fixed; engine trouble. We exchanged payment and business cards along with “thank you’s” and she told me to give her a call if I need a good retirement plan. It’s almost as if she was reading my mind!